Privacy Policy

1. Introduction

p789 ("p789," "we," "us," or "our") operates the online gaming platform accessible at p789.asia. We are committed to protecting the privacy and personal data of all players and visitors who interact with our Platform. This Privacy Policy ("Policy") describes how p789 collects, uses, stores, shares, and protects your personal information in connection with your use of the p789 Platform.

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Republic of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). By registering an account or using the p789 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.

2. Personal Data We Collect

p789 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

• Registration Data: Full name, date of birth, gender, nationality, residential address, email address, and mobile number provided when you create a p789 account.
• Identity Verification (KYC) Data: Government-issued Philippine identification documents (e.g., PhilSys ID, passport, driver's license, SSS/GSIS ID, Voter's ID), selfie photographs, and proof of payment method ownership, collected as required for Know Your Customer (KYC) compliance.
• Financial Data: GCash account details, Maya account details, bank account information (account name, account number, bank name), and transaction history related to deposits and withdrawals on the p789 Platform. We do not store full debit card numbers on our servers.
• Gaming Activity Data: Game history, wagering records, session duration, win/loss records, bonus usage, and responsible gaming tool settings.
• Device and Technical Data: IP address, device type, operating system, browser type and version, screen resolution, time zone, and unique device identifiers collected automatically when you access the Platform.
• Communications Data: Records of your communications with p789 support via live chat, email, or any other channel, including the content of those communications.
• Cookies and Usage Data: Information collected through cookies and similar tracking technologies as described in Section 6 of this Policy.

p789 collects only the minimum personal data necessary for the purposes described in this Policy. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.

3. How We Use Your Personal Data

p789 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your p789 account, including verifying your identity and eligibility to use the Platform.
• Service Delivery: To provide you with access to games, process deposits and withdrawals, credit bonuses, and deliver all features of the p789 Platform.
• Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, KYC requirements, PAGCOR reporting obligations, and the Data Privacy Act of 2012.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming activity for indicators of problem gambling and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Communications: To send you transactional notifications (e.g., deposit confirmations, withdrawal updates, security alerts) and, where you have opted in, promotional communications about p789 offers and updates.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the p789 Platform.
• Legal Proceedings: To establish, exercise, or defend legal claims involving p789.

4. Legal Basis for Processing

p789 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you (the Terms & Conditions) and to provide the services you have requested, including account management, game access, and payment processing.
• Legal Obligation: Processing is necessary to comply with applicable legal and regulatory obligations, including AML laws, KYC requirements, and PAGCOR reporting requirements.
• Legitimate Interests: Processing is necessary for p789's legitimate interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and interests.
• Consent: Where required by law, we will obtain your explicit consent before processing your personal data for specific purposes, such as sending promotional communications. You may withdraw your consent at any time by contacting p789 support.

5. Data Sharing and Disclosure

p789 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash (Mynt – Globe Fintech Innovations, Inc.), Maya (PayMaya Philippines, Inc.), and Philippine banking institutions (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals.
• Game Providers: Third-party game software providers who supply the games available on the p789 Platform, to the extent necessary to deliver game services and maintain game integrity.
• Identity Verification Providers: Third-party KYC and identity verification service providers engaged to assist with document verification and fraud screening.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where disclosure is required by law, court order, or regulatory directive.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by p789 in connection with legal, compliance, or business matters, subject to confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of p789's assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom p789 shares personal data are required to process that data in accordance with applicable privacy laws and p789's data processing requirements.

6. Cookies and Tracking Technologies

p789 uses cookies and similar tracking technologies (collectively, "Cookies") on the Platform to enhance your experience, maintain session security, and analyze Platform usage. The types of Cookies we use include:

• Essential Cookies: Strictly necessary for the Platform to function, including session management, login authentication, and security features. These Cookies cannot be disabled without affecting Platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations, to provide a more personalized experience.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, including pages visited, session duration, and navigation paths, to help us improve Platform performance and user experience.

You can manage Cookie preferences through your browser settings. Please note that disabling essential Cookies may prevent you from accessing certain features of the Platform, including your account login. p789 does not use Cookies to serve third-party advertising.

7. Data Retention

p789 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy applicable legal, regulatory, accounting, and reporting requirements.

Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Communications data is retained for a minimum of two (2) years from the date of the communication.
• Gaming activity data is retained for a minimum of three (3) years from the date of the activity.

Upon expiry of the applicable retention period, p789 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

8. Data Security

p789 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the p789 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls limiting personal data access to authorized p789 personnel on a need-to-know basis.
• Regular security assessments and penetration testing of the Platform infrastructure.
• Two-factor authentication (2FA) options for player accounts to enhance login security.
• Incident response procedures for detecting, reporting, and responding to personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, p789 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

While p789 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your p789 account credentials.

9. Your Data Privacy Rights

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by p789:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed, as set out in this Policy.
• Right of Access: The right to request a copy of the personal data p789 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to p789's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for specific purposes, including direct marketing.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact p789's Data Protection Officer at [email protected]. p789 will respond to your request within thirty (30) days of receipt, subject to identity verification requirements.

10. Children's Privacy

The p789 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. p789 does not knowingly collect personal data from any person under the age of 21. If p789 becomes aware that personal data has been collected from a person under 21, it will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the p789 Platform, please contact our support team immediately at [email protected].

11. Third-Party Links

The p789 Platform may contain links to third-party websites or services, including game providers and payment processors. This Privacy Policy applies solely to the p789 Platform. p789 is not responsible for the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party services you access through or in connection with the p789 Platform.

12. Changes to This Privacy Policy

p789 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or Platform features. When material changes are made, p789 will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the p789 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

13. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or p789's data processing practices, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via your p789 account dashboard after login

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. For more information, visit the NPC's official website.